We keep this plain and simple — because privacy matters and you deserve to know how your information is handled.
Last updated: May 2026
We collect basic details — your name, phone number, suburb, and a description of what you need help with — solely to respond to your enquiry and deliver our services. We only collect what's necessary, nothing more.
Your personal information is stored securely and never shared with third parties without your written consent. We will never sell your details to anyone — not advertisers, not data brokers, not anyone.
You have the right to access, correct, or request deletion of any information we hold about you at any time. Just email us at administration@eranova.com.au and we'll take care of it promptly.
Email us at administration@eranova.com.au and we'll send you the complete document. We're happy to answer any questions you have.